Last updated: March 20, 2026
By accessing, browsing, or using the One Coworking platform, including our website and mobile applications (collectively, the "Platform"), you accept and agree to be bound by these Terms of Service ("Terms"). In addition, when using particular One Coworking services, you shall also be subject to any posted guidelines, FAQs, or rules applicable to such services, which may be posted and modified from time to time.
If you do not agree to these Terms, you may not access or use the Platform.
One Coworking GmbH ("One Coworking", "we", "us", or "our") operates an online marketplace platform that connects users with third-party workspace operators ("Hosts"). One Coworking does not own, manage, or control any of the physical workspaces listed on the Platform. One Coworking does not act as a real estate broker, agent, landlord, or insurer.
When you book a workspace through the Platform, you enter into a direct short-term license agreement with the respective Host. One Coworking acts solely as a limited payment collection agent on behalf of the Host for the purpose of accepting payment from you. Payment of the applicable amount constitutes satisfaction of your payment obligation to the Host for the booked resource.
Eligibility. You must be at least 16 years of age to use the Platform. By creating an account, you represent that you are at least 16 years old and have not been previously suspended or removed from the Platform.
Account Information. You agree that the information you provide to One Coworking during registration and at all other times will be true, accurate, current, and complete. You agree to keep this information accurate and up to date at all times.
Account Security. When you register, you will be asked to create a password or authenticate via a third-party provider (e.g., Google). You are solely responsible for maintaining the confidentiality of your account credentials and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account.
The Platform offers the following types of bookable resources ("Resources"), subject to availability:
Prices for Resources are set by the Hosts and may vary based on location, workspace type, time of booking, and availability. Current pricing is displayed on the Platform prior to booking confirmation.
All payments are processed through our third-party payment processor, Stripe. One Coworking does not store your credit card details. By making a booking, you authorize One Coworking to charge the applicable amount to your selected payment method.
Depending on the booking type and workspace configuration, payment may be:
All prices are displayed inclusive of applicable VAT unless otherwise stated.
You may cancel a confirmed booking through the Platform. Refund eligibility depends on the cancellation policy displayed at the time of booking, which may vary by workspace and resource type. Unless otherwise stated at the time of booking:
Refunds are processed to the original payment method. One Coworking reserves the right to adjust or waive cancellation fees on a case-by-case basis at its sole discretion. Any such adjustment does not imply or guarantee the same for future bookings.
If One Coworking or a Host needs to cancel a confirmed booking, we will notify you as far in advance as possible via email and/or the Platform. Any amount paid will either be refunded in full, or retained as credit on your account for future bookings, at your choice.
Any breach of these Terms or a workspace's rules by you may result in immediate cancellation with no right to refund.
Both individual users and organizations may purchase prepaid credits ("Credits") through the Platform. Credits are denominated in Euros (€) and can be used to pay for bookings. The cost of each booking is deducted from your credit balance at the time of booking confirmation.
Credits are non-refundable and cannot be exchanged for cash or transferred to third parties, except as required by mandatory applicable law.
Unless otherwise specified in an applicable Enterprise Agreement or at the time of purchase, unused Credits remain valid for twelve (12) months from the date of purchase. You will receive a reminder prior to expiration.
Organizations may create a team account on the Platform. The person creating the team account ("Team Admin") represents and warrants that they are authorized to act on behalf of the organization and to bind the organization to these Terms.
Team Admins may add members to the team either by sending email invitations or by enabling domain-based registration, which allows anyone with a matching organizational email domain to join the team automatically. Team members can make bookings using the team's payment method or team credits, subject to any spending controls set by the Team Admin.
Team Admins are responsible for managing their team's membership, permissions, and usage. The organization is liable for all bookings made by its team members using the team account.
Teams may purchase Credits that are shared across all team members. The Team Admin can set spending controls and manage credit allocation. The cost of each booking made by a team member is deducted from the team's shared credit balance.
Organizations with an Enterprise Credit Purchase Agreement are subject to the additional terms set out in that agreement. In the event of a conflict between these Terms and an Enterprise Agreement, the Enterprise Agreement shall prevail.
Host Terms. Your use of any workspace may be subject to additional policies, rules, or terms set by the Host. You agree to comply with all applicable Host rules, including health and safety policies, house rules, and access procedures. You may be denied access if you do not comply.
Additional Fees. Your booking covers access to the designated resource. Some workspaces may charge additional fees for specific amenities or services. Such fees are your responsibility and are payable directly to the Host.
Liability Waivers. By using a workspace, you may be deemed to agree to the Host's liability waivers. If you have questions about a workspace's terms, please contact the workspace directly or review their information on the Platform.
You agree not to:
One Coworking reserves the right to refuse service, terminate accounts, remove content, or cancel bookings at its sole discretion.
The Platform, including its software, design, graphics, interfaces, content, and all other elements ("Materials") are the property of One Coworking or its licensors and are protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable right to access and use the Platform for its intended purpose. You may not sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, or create derivative works from the Materials without express written authorization from One Coworking.
If you provide One Coworking with any comments, bug reports, feedback, or suggestions ("Feedback"), One Coworking may use such Feedback at its discretion, including incorporating suggested changes into the Platform. You grant One Coworking a perpetual, irrevocable, non-exclusive, royalty-free license to use your Feedback for any purpose.
The Platform may contain links to third-party websites or services ("Linked Sites") solely as a convenience. One Coworking does not endorse and is not responsible for the content, products, or services of any Linked Sites. Access and use of Linked Sites is at your own risk.
Your privacy is important to us. The One Coworking Privacy Policy (www.onecoworking.com/privacy) is incorporated into these Terms by reference. Please read it carefully for information on how we collect, use, and protect your personal data.
Workspaces, meeting rooms, and all other resources offered via the Platform are provided by third-party Hosts, not by One Coworking. You agree that use of any workspace is solely at your own risk.
One Coworking shall not be liable for:
The Platform is provided "as is" and "as available" without warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, One Coworking disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
One Coworking does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. Any material or data you download or obtain through the Platform is at your own risk.
Nothing in these Terms is intended to exclude or limit any liability that we may have to you under applicable mandatory law, including liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation.
Unlimited Liability. One Coworking is liable without limitation for: (a) damages resulting from injury to life, body, or health caused by negligent or intentional breach of duty by One Coworking; (b) damages caused intentionally or by gross negligence; and (c) liability under the German Product Liability Act (Produkthaftungsgesetz).
Limited Liability. For simple negligence (einfache Fahrlässigkeit), One Coworking shall only be liable in the event of a breach of material contractual obligations (Kardinalpflichten) essential to the proper performance of these Terms and on which you may reasonably rely. In such cases, liability is limited to the foreseeable damages typical for this type of contract.
Exclusion. Any further liability of One Coworking is excluded to the fullest extent permitted by law. One Coworking accepts no liability for the negligence of third parties, including any Host.
Termination by You. You may close your account at any time by contacting us at help@onecoworking.com. Existing confirmed bookings will be honored. Any unused team credits will be handled in accordance with the applicable credit purchase agreement.
Termination by One Coworking. One Coworking may, in its sole discretion and for any reason, terminate or suspend your account (or any part thereof) and remove any content uploaded by you, at any time and without prior notice. One Coworking may also discontinue providing access to the Platform, or any part thereof, at any time.
Any suspected fraudulent, abusive, or illegal activity may be grounds for termination and may be referred to appropriate law enforcement authorities.
Notices to you will be sent to the email address you provided during registration. Notices to One Coworking may be sent to: help@onecoworking.com.
Email notice will be deemed given 24 hours after sending, unless the sender receives automatic notification that the email was not delivered. One Coworking may also serve legal notice by post to the address provided during registration, deemed given three business days after the date of posting.
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).
Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Berlin, Germany.
One Coworking may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page with a revised "Last updated" date. For significant changes, we may also notify you by email or through the Platform. Continued use of the Platform after changes become effective constitutes acceptance of the updated Terms.
Entire Agreement. These Terms, together with the Privacy Policy and any applicable Enterprise Agreement, constitute the entire agreement between you and One Coworking relating to the Platform and supersede all prior agreements.
Assignment. One Coworking may assign its rights and obligations under these Terms. You may not assign your rights without our prior written consent.
Severability. If any provision of these Terms is found to be unlawful or unenforceable, that provision will be deemed severable and will not affect the validity of the remaining provisions.
Waiver. The failure of either party to enforce any provision of these Terms shall not constitute a waiver of that provision. A waiver of any breach shall not be construed as a continuing waiver of the same or other provisions.
Amendments. No amendment to these Terms shall be valid unless made in writing. This written form requirement can itself only be waived in writing.
If you have questions about these Terms, please contact us:
One Coworking GmbH
Rudi-Dutschke-Straße 23, 10969 Berlin, Germany
Email: help@onecoworking.com
Registered in Handelsregister
Register Number: HRB 186611 B
Register Court: Amtsgericht Berlin Charlottenburg
